Frequently Asked Questions
Everything you need to know about your beauty essentials.
How long does shipping take for my beauty products?
Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your products sooner.
What is your return policy for opened skincare?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you have an adverse reaction, please contact our support team.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. 100% of our product range is cruelty-free, and we offer a wide selection of vegan-certified options.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Klarna and Afterpay.
Do you offer international shipping?
Currently, we ship to over 20 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.